RETURNS

We apologize that you are not 1000000% satisfied with your purchase, and I’m not going to lie, perhaps a little sad too, because truly we take pride in our customer care and customer satisfaction; after all, YOU are the reason we do what we do. However, for just this very reason… We ensure a hassle-free 30-Day Money-Back Guarantee if you do find yourself unsatisfied with your purchase, or perhaps, you just down right changed your mind. Either/or, our policy is as follows: 

• Merchandise must be returned within 30 days of purchase.  
• Merchandise must be in original condition.
• Items listed as FINAL SALE cannot be returned for a refund (but you will know that at the time of purchase).
• Shipping charges incurred during checkout are not refundable.
• We recommend using a trackable shipping method when returning your item.
• Return packages that arrive COD may be denied, or the COD amount may be deducted from your return.
• Please email help@bottomsupbikinis.com with TAKE IT BACK in the subject lineto start the return process.

Please email help@bottomsupbikinis.com with TAKE IT BACK in the subject line to start the return process.

REFUNDS

Refunds will be for the full purchase price of the returned items unless otherwise noted. You will be notified by email upon receipt and processing of the returned product. Returns will be processed within 3-5 days. Lastly, refunds will only be applied to the original payment method used, and please be so kind as to allow 3-5 days for the funds to find their way back home. Please email  help@bottomsupbikinis.com with SHOW ME THE MONEY in the subject line if you have any concerns.

EXCHANGES 

If you like your merchandise but would prefer a different color or size, please return the item in the original packaging (if available & merely for your convenience), making sure to include and fill out the exchange paperwork included with your invoice so that once your return is received, we will know what your heart truly desires. 

Please email help@bottomsupbikini’s.com subject line FLIPPIN’ A U-E to start the exchange process. 

DEFECTIVE ITEMS

If you received defective merchandise, I cannot apologize more, as we make every effort to inspect each and every order prior to shipment. Sadly, mistakes do happen, yikes, and we are truly heartbroken it happened to YOU. So, please do accept our sincerest apologies (with clasped hands, on a bended knee) and be sure that we will make things right ASAP!! 

Please email help@bottomsupbikinis.com with HOW COULD YOU in the subject line.

DAMAGED ITEMS

Should an order arrive that has obvious shipping damage, if possible, merely refuse the delivery. Now, I get it, rarely will you open your front door in eager anticipation of your delivery only to notice a sad damaged box and then know enough to send it back. I mean even IF you are home, most likely the box will wind up broken and lonely and waiting in eager anticipation for YOU to either open the door or arrive home. Ehhh, what can you do?? Well, bring it inside out of the cold (or heat), take a picture (cheese), save all packaging material/paperwork and…

Please email pix to help@bottomsupbikinis.com with SAD BOX in the subject line.

If you have ANY QUESTIONS please email help@bottomsupbikinis.com